Emotional Intelligence

Check out the advantages of Emotional Intelligence in this model below

Emotional Intelligence

Based on the Emotional and Social Intelligence Leadership Competency Model developed by Daniel Goleman and Richard Boyatzis. The impact of developing capacity in these areas is a positive transformation for individuals, teams, and entire organizations.

A Lesson in Resilience

By Monique Trudel


Last week I had an experience that shook my core. News that threw me for a loop – and I’m not talking about the exhilarating rush you get in the front seat of the Mindbender at West Edmonton Mall. I’m talking full meltdown, ugly-crying, mascara-running tears. I received a message that my research project came to an abrupt halt. All that work, all that waiting for approval to proceed just to be told: Stop. Do not pass go. Do not collect $200.

When adversity strikes, I sometimes like to wallow in my own mess, and maybe rally a friend to validate my “victim-ness”. I actually have a BFF that will tell me everything I want to hear…. not necessarily what I NEED to hear. We all experience adversity and at varying degrees. If only we can tap into a way to bounce back quickly, things can get back on track. For me, it wasn’t immediate. It took about a day. Eventually I needed to crawl out of the negative vortex and look for the possibilities. What this means is that a re-focus is needed…a muster of courage to get back up on the horse. Shawn Achor (2010) calls this “falling up”. Embrace the failures and use that downward spiral to propel in the upward direction. “It’s not falling down, it’s falling up”.

One of the most valuable leadership lessons I’ve learned is the importance of resilience:

  • It’s going to be OK. Really.
  • Lean into your support team – a friend, family member, co-worker, someone who has your back. It’s ok to show your vulnerability; it’s the greatest measure of courage according to Brene Brown. Her book Rising Strong: The Reckoning. The Rumble. The Revolution, is all about being brave enough to get back up after the fall and “being face down in the arena”.
  • Write it out. I can’t say enough about the value of sorting out your stuff in a learning journal – or call it what you will. Start with: What? So what? Now what?
  • Try on a different perspective. What if something better is on its way? What else can I do? How can I think of this differently?
  • Find one positive in the adversity and focus on that to help you move forward… and
  • Keep moving forward!

What’s your strategy to build resilience?



Achor, S. (2010). The happiness advantage: The seven principles of positive psychology that fuel success and performance at work. New York, NY: Random House

Brown, B. (2015). Rising Strong: The reckoning. The rumble. The revolution. New York, NY: Speigle & Grau.




Leadership is about serving and empowering others

The Highest Rated CEO of 2017 Just Gave a Masterclass in Leadership

Glassdoor love ‘s annual list of the top 100 highest rated CEOs is based on how the employees of major corporations value their most senior leader.This year the highest-rated CEO was Benno Dorer from the Clorox Company and here is his philosophy.

“We have a leadership model that envisions the future and then we rally people around that future. I engage with my people in the ‘when’ but I leave it up to them on ‘how’ they accomplish what we want to accomplish. I try to empower people to do what they do best and stay out of their way. We always look at ourselves as a people company. Therefore, ideas need to come from the lunch room, not the boardroom. That’s exactly the type of environment we want to create.”

Check out the rest of the article here;



Love this article- Bad Bosses


Great article by Marcel Schwantes. We all know that the most common reason that people give for leaving their job is their manager.    The impact of poor management is huge and so damaging for your company. Gallup CEO Jim Clifton,  summarized the bottom line of why your company’s employee turnover may be high. He said:

The single biggest decision you make in your job–bigger than all the rest–is who you name manager. When you name the wrong person manager, nothing fixes that bad decision. Not compensation, not benefits–nothing.

This article highlights  the 4 top traits of successful managers. Good to know!


So thrilled to be invited to deliver Employee Matters to this great group at the St. Albert Chamber of Commerce, Business Breakfast!